Key Findings
North Carolina is at the center of the national fight against robocalls. ScamVerify™ analysis of 9.7 million FTC phone complaint records reveals 299,734 complaints from 114,889 unique scam numbers across 9 North Carolina area codes. The state ranks 9th nationally in total volume.
What sets North Carolina apart is its Attorney General. Jeff Jackson leads Operation Robocall Roundup, the most aggressive state-level robocall enforcement program in the country. In December 2025, Jackson launched Phase 2 investigations into four of the largest voice service providers in the United States: Inteliquent, Bandwidth Inc., Lumen Technologies, and Peerless Network. In February 2026, a separate Duke Energy fraud investigation resulted in three arrests and $495,904 stolen through accounts opened in the names of living and deceased residents. North Carolina received an estimated 198.6 million robocalls in August 2024 alone, with Charlotte accounting for 11.9% of the state's unwanted calls.
All 9 North Carolina Area Codes: Ranked by Complaints
| Rank | Area Code | Region | Numbers | Complaints | Per # | In-State % | Nat'l Rank |
|---|---|---|---|---|---|---|---|
| 1 | 336 | Greensboro | 17,260 | 45,870 | 2.7 | 79.9% | #30 |
| 2 | 910 | Fayetteville | 15,699 | 41,249 | 2.6 | 73.4% | #56 |
| 3 | 704 | Charlotte | 15,586 | 41,213 | 2.6 | 78.6% | #57 |
| 4 | 828 | Asheville | 15,817 | 38,867 | 2.5 | 68.1% | #72 |
| 5 | 919 | Raleigh | 14,574 | 37,759 | 2.6 | 81.2% | #77 |
| 6 | 252 | Eastern NC | 13,462 | 33,184 | 2.5 | 61.2% | #106 |
| 7 | 980 | Charlotte (overlay) | 12,150 | 32,316 | 2.7 | 52.4% | #115 |
| 8 | 984 | Raleigh (overlay) | 6,143 | 17,877 | 2.9 | 68.6% | #236 |
| 9 | 743 | Greensboro (overlay) | 4,198 | 11,399 | 2.7 | 59.7% | #294 |
| Total | 114,889 | 299,734 | 2.6 avg | 69.2% avg |
336 Greensboro leads the state at #30 nationally with 45,870 complaints. The 910 Fayetteville area code ranks #56, notable because Fort Liberty (formerly Fort Bragg), the largest Army installation in the world, is within its coverage area.
Charlotte vs. Raleigh: Two Growth Engines, Two Scam Profiles
Charlotte and Raleigh are among the fastest-growing metros in the country, creating expanding pools of new residents who are unfamiliar with local scam patterns.
| Metro | Area Codes | Complaints | Top Category |
|---|---|---|---|
| Charlotte | 704, 980 | 73,529 | Medical (704), Debt (980) |
| Raleigh-Durham | 919, 984 | 55,636 | Medical (919), Impersonation (984) |
Charlotte's two area codes generate 73,529 complaints, the largest metro cluster. The established 704 leads with medical scams (4,715 complaints), while the overlay 980 is dominated by debt reduction (5,389 at 85% robocall rate). Raleigh follows the same pattern: 919 leads with medical (4,993), while the newer 984 leads with impersonation (1,355).
The 984 Raleigh overlay has the highest complaints-per-number ratio in the state at 2.9, indicating more aggressive number reuse by scam operations compared to the statewide average of 2.6.
The Fayetteville Military Connection
Area code 910 (Fayetteville) ranks #56 nationally with 41,249 complaints. Fort Liberty, the world's largest Army installation, is located within the 910 coverage area. The FTC reported that military-connected consumers lost $584 million to fraud nationally in 2024, a 25% increase from the prior year, with phone as the #1 initial contact method.
Government/business impersonation is the top category for 910 with 4,409 complaints, the highest impersonation count of any NC area code. Military personnel are specifically targeted by calls impersonating DFAS (Defense Finance and Accounting Service), the VA, and military legal offices threatening consequences for missed obligations.
AG Jeff Jackson issued a March 2026 warning about scams targeting North Carolina veterans, specifically a "Veteran Savings Program" offering fake monthly payments and free dental coverage.
Medical Scams Lead North Carolina
| Rank | Scam Category | Complaints | Robocall % |
|---|---|---|---|
| 1 | Medical and prescriptions | 30,880 | 55.2% |
| 2 | Government/business impersonation | 25,831 | 57.1% |
| 3 | Debt reduction | 22,564 | 75.6% |
| 4 | Warranties and protection plans | 4,839 | 58.9% |
| 5 | Energy, solar, and utilities | 2,800 | 59.6% |
| 6 | Charities | 2,518 | 55.4% |
| 7 | Home improvement and cleaning | 2,395 | 46.1% |
| 8 | Vacation and timeshares | 1,624 | 27.3% |
Medical scams lead at 30,880 complaints. The three categories are tightly clustered: medical, impersonation, and debt are separated by just 8,316 complaints. North Carolina also has elevated home security scam activity (1,411 complaints, not shown in top 8 for other states at this level).
In February 2026, Duke Energy deployed AI to scan websites, social media, and paid ads for social engineering threats targeting their customers. Three people were arrested in Raleigh/Wake County for opening Duke Energy accounts in the names of living and deceased residents, stealing $495,904.
Top 10 Most Reported North Carolina Phone Numbers
| Rank | Phone Number | Complaints | Primary Category |
|---|---|---|---|
| 1 | (919) 340-6770 | 606 | Mixed |
| 2 | (743) 223-8677 | 341 | Mixed |
| 3 | (919) 642-2676 | 196 | Medical |
| 4 | (919) 863-6300 | 192 | Energy/utilities (99%) |
| 5 | (910) 348-9303 | 178 | Impersonation (100%) |
| 6 | (704) 408-3247 | 124 | Debt reduction (100%) |
| 7 | (828) 221-3108 | 105 | Dropped calls (robocaller) |
| 8 | (910) 889-4136 | 104 | Mixed |
| 9 | (704) 270-4710 | 91 | Mixed |
| 10 | (984) 355-9328 | 90 | Mixed |
(919) 863-6300 is a dedicated utility impersonation line with 190 of 192 complaints for energy/utilities, likely connected to Duke Energy impersonation campaigns in the Raleigh area. (910) 348-9303 from Fayetteville is a pure government impersonation number with 100% of its 178 complaints in that category, consistent with military-area targeting. (704) 408-3247 from Charlotte is a 100% debt reduction scam line.
Operation Robocall Roundup: NC Leads the Nation
AG Jeff Jackson chairs Operation Robocall Roundup, the most significant state-level robocall enforcement initiative in the country. Key actions:
Phase 1 (April 2025): Jackson led 51 attorneys general in sending warning letters to 9 voice service providers transmitting illegal robocall traffic.
Phase 2 (December 2025): Jackson launched investigations into 4 of the largest voice providers in the US: Inteliquent (Sinch), Bandwidth Inc. (headquartered in Raleigh, NC), Lumen Technologies, and Peerless Network (Infobip). This is notable because Bandwidth, one of the targets, is a North Carolina company.
The BBB reported that North Carolina consumers lost $2 million+ to scams in 2025 with 2,600+ reports to BBB Eastern Carolinas. AARP reported $29 million lost to personal data scams in NC in 2024, a record high, with 6.7 million residents affected.
Neighbor Spoofing Analysis
| Highest In-State | % | Lowest In-State | % |
|---|---|---|---|
| 919 Raleigh | 81.2% | 980 Charlotte overlay | 52.4% |
| 336 Greensboro | 79.9% | 743 Greensboro overlay | 59.7% |
| 704 Charlotte | 78.6% | 252 Eastern NC | 61.2% |
| 910 Fayetteville | 73.4% | 828 Asheville | 68.1% |
Established area codes average 76.5% in-state targeting while overlay codes average 60.2%. The 252 Eastern NC code has a relatively low 61.2% in-state rate despite being an established code, suggesting it is being used for out-of-state debt campaigns (3,189 debt reduction complaints at 82.2% robocall rate).
What North Carolinians Can Do
- Check any suspicious number on ScamVerify's phone lookup before calling back. North Carolina has 114,889 known scam numbers in our database.
- Report scam calls to the FTC at ReportFraud.ftc.gov and to the NC AG at 877-5-NO-SCAM (877-566-7226).
- Verify Duke Energy communications. Duke Energy never threatens immediate disconnection by phone or demands payment by gift card. Call Duke directly at 1-800-777-9898 to verify any account activity.
- Military families: verify DFAS and VA communications. If you receive calls claiming to be from military finance or the VA, hang up and contact the agency directly through official channels.
- Support Operation Robocall Roundup. Report robocall violations to the NC AG's office. NC leads the nation's most aggressive robocall enforcement program, and consumer reports directly support enforcement actions.
Check this number now
Enter any U.S. phone number to check it against millions of federal complaints and real-time carrier data.
FAQ
What is Operation Robocall Roundup?
Operation Robocall Roundup is a multistate enforcement initiative led by North Carolina Attorney General Jeff Jackson targeting the voice service providers that transmit illegal robocalls into U.S. phone networks. Phase 1 (April 2025) sent warning letters to 9 providers with 51 attorneys general participating. Phase 2 (December 2025) launched investigations into 4 major providers: Inteliquent, Bandwidth, Lumen, and Peerless. The initiative has resulted in 13 companies being removed from the FCC's Robocall Mitigation Database.
Which North Carolina area code gets the most scam calls?
336 (Greensboro) leads with 45,870 complaints, ranking #30 nationally. 910 (Fayetteville) and 704 (Charlotte) follow closely at 41,249 and 41,213 respectively. Charlotte's combined two-code metro total (73,529) is the largest in the state.
Are military families in North Carolina targeted by phone scams?
Yes. The 910 area code covering Fort Liberty (formerly Fort Bragg) has 4,409 government/business impersonation complaints, the highest of any NC area code. The FTC reported that military-connected consumers lost $584 million nationally in 2024. Common scams targeting military include DFAS impersonation, fake VA benefit calls, and the "Veteran Savings Program" scam that AG Jackson warned about in March 2026.
What types of scams are most common in North Carolina?
Medical and prescriptions lead with 30,880 complaints (55.2% robocall rate), followed by government/business impersonation at 25,831 and debt reduction at 22,564. Duke Energy impersonation is a significant localized threat, with one Raleigh number (919) 863-6300 generating 192 complaints at 99% energy/utility categorization. Three arrests were made in February 2026 for a Duke Energy fraud scheme stealing $495,904.
How do I report a scam call in North Carolina?
Report to the FTC at ReportFraud.ftc.gov and to the NC AG at 877-5-NO-SCAM (877-566-7226) or online at ncdoj.gov. AG Jeff Jackson's office leads Operation Robocall Roundup and actively uses consumer complaints to build enforcement cases against voice service providers.
