Menu
Intelligence report · Auto-warranty scams

If a call says your car’s warranty is about to expire, it is a scam.

Real vehicle service contracts exist, but they do not come from a surprise robocall warning that your warranty or coverage is about to lapse. Your dealer, your manufacturer, and your insurer do not cold-call to renew a warranty, and they never need your VIN, your card, or a payment to keep you covered. If a caller is rushing you to act before your coverage expires, hang up and share nothing. Below is the live federal data behind that finding, the exact scripts these callers use, and how to check the number that called you.

The Evidence · Live federal readout
FTC + FCC · Updated Jun 28, 2026

Complaints in our federal data · since 2025

36,238

About 7,324 in the last 90 days.

30-day trend

1.8% falling

Direction moves week to week, and it can rise again.

Robocall share

~49%

arrive as automated robocalls

From 36,238 complaints in the FTC and FCC federal complaint databases, refreshed weekly. Each number and area code opens its own report page.

How it works

One pitch, five scripts

Auto-warranty scams arrive in five recognizable forms. They share one spine: a surprise call claiming your coverage is about to end, and pressure to pay or hand over your details before you can check. Here is how to read each one.

01

“Your warranty is expiring” robocall

“This is a final courtesy call about the factory warranty on your vehicle.”

What they say

A recorded voice says this is your final notice, the factory warranty on your vehicle is about to expire, and you need to act now to keep your coverage. Press one to speak with a specialist, or press two to be removed from the list.

How to tell it’s a scam

  • It is a robocall dialed at random. It does not actually know your car, your coverage, or whether you have a warranty at all.
  • Your dealer and your manufacturer do not robocall you about a warranty, and a real warranty does not lapse because you did not answer a call.
  • “Final notice” and “act now” are manufactured urgency, designed to get you to press a button before you think.
What to do: Do not press any number. Pressing one connects you to the scammer, and pressing two confirms your number is live and brings more calls. Hang up.
02

Dealer or manufacturer “final notice”

“We’re calling from your dealer’s warranty department about your coverage.”

What they say

A live caller says they are from your dealership’s or the manufacturer’s warranty department. They may name your make and model and say their records show your coverage is ending, so they are reaching out to help you renew before it is too late.

How to tell it’s a scam

  • Knowing your make and model is not proof. That information is bought from data brokers and public records, not pulled from a real warranty file.
  • A real dealer or automaker does not cold-call to renew a warranty, and there is no separate “warranty department” calling strangers.
  • The goal is to sound official long enough to collect your VIN, your mileage, and a payment.
What to do: Hang up. If you want to check your actual coverage, call your dealership or your manufacturer using the number from your own paperwork, never a number the caller gives you.
03

Bumper-to-bumper “coverage” upsell

“Lock in full bumper-to-bumper protection today before the price goes up.”

What they say

The caller pitches a vehicle service contract as bumper-to-bumper coverage that protects you from any repair bill. They press you to lock in a low monthly rate today, and warn that the price jumps or the offer disappears if you wait.

How to tell it’s a scam

  • What they sell is a vehicle service contract, not a manufacturer warranty, and these are often overpriced with so many exclusions that few repairs are ever covered.
  • The “price goes up today” deadline is a sales tactic to stop you from comparing or reading the fine print.
  • Legitimate service contracts are available from your dealer in writing. A high-pressure phone close is the warning sign.
What to do: Do not buy on the call. If you want a service contract, get the terms in writing from a dealer or provider you contacted yourself, and read what is actually covered before paying anything.
04

VIN and card “activation” grab

“I just need your VIN and a card on file to activate your coverage.”

What they say

To “process” or “activate” your renewal, the caller asks for your VIN, your mileage, your address, and a credit or debit card to put on file. They may say the first payment is refundable or that it just holds your spot.

How to tell it’s a scam

  • The whole call exists to collect this information. Your VIN plus your card and address is enough to charge you and to build a fuller profile for more scams.
  • A “refundable” first payment is a line. Once they have your card, the charges are real and hard to reverse.
  • No legitimate coverage is activated by reading your card number to a stranger who called you out of the blue.
What to do: Never give your card, VIN, or personal details to an unexpected caller. Hang up. If you already paid, call your bank to stop the charge and watch your statements.
05

“Press 1 for a warranty specialist”

“Press 1 now to speak with a coverage specialist about your vehicle.”

What they say

An automated message invites you to press one to be connected to a live warranty or coverage specialist right away. The live agent then runs the renewal pitch and asks for your details and a payment.

How to tell it’s a scam

  • Pressing one routes you straight to the scam call center and flags your number as answered, which leads to more robocalls.
  • The “specialist” is a salesperson reading the same script, not anyone connected to your car.
  • Real companies you do business with do not reach you through a press-1 robocall menu.
What to do: Do not press one. Hang up. To stop the calls, report the robocall to the FTC at ReportFraud.ftc.gov and consider a call-blocking app, then check any number with Ava.
The manipulation

Why it felt real

The call was built to sound official and rush you. Here is each thing that made it convincing, and why none of it is proof.

What made it feel real

They knew my car’s make and model, so it felt like they had my real warranty on file.

The truth

Your vehicle details are bought and sold by data brokers and pulled from public records. Knowing your car proves nothing about a warranty, and a real automaker would not cold-call you about one.

What made it feel real

It said this was my final notice and my coverage was about to expire.

The truth

“Final notice” and a looming expiration are pressure, not fact. A robocall does not know your coverage, and a real warranty does not lapse because of a missed phone call.

What made it feel real

The offer sounded like full bumper-to-bumper protection at a great price.

The truth

What is sold over these calls is a vehicle service contract loaded with exclusions, not a manufacturer warranty. The “great price, today only” close is there to stop you from reading the terms.

What made it feel real

They only asked for my VIN and a card to get started, which seemed harmless.

The truth

That is the entire point of the call. Your VIN, address, and card are enough to charge you and to set up the next scam. No real coverage is activated by reading your card to a stranger who called you.

Your AI analyst

Run it by Ava.

Describe the call, the message, or whatever they are asking for. Ava names exactly what you are dealing with, tells you your next move, and can act to shut it down for you and keep watch in case they try again.

Browse all scam types we track and verify